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Custom GPTs are one of the most underused tools in AI. Most people treat ChatGPT like a search engine – typing the same prompts over and over. A Custom GPT eliminates that entirely. Here’s how to build one that actually works, with real examples you can steal.

Step 1: Identify Your Repetitive Prompts

Before you build anything, spend 10 minutes auditing how you actually use ChatGPT. Open your chat history and look for patterns. You’re hunting for tasks you’ve asked ChatGPT to do more than 3 times.

Real audit example: what a marketing consultant found in their history:

  • “Write a LinkedIn post about my client’s results” — 14 times
  • “Summarize this 40-page report into 5 bullets” — 9 times
  • “Write a cold email for [service]” — 11 times
  • “Turn these meeting notes into action items” — 7 times

That’s not four tasks. That’s four GPTs waiting to be built.

Practical exercise: Write down your top 3 repetitive tasks. For each one, note:

  • What do I always have to re-explain?
  • What do I always have to correct in the output?
  • What format do I always want it in?

Those answers become your instructions.

Step 2: Create the GPT

Navigate to: ChatGPT → Explore GPTs → Create → Configure tab

Always use the Configure tab, not the chat builder. It gives you direct control over every field. You’ll see:

  • Name — what you call it
  • Description — what it does (also helps you remember its purpose)
  • Instructions — the brain of the GPT
  • Conversation Starters — clickable buttons on the home screen
  • Knowledge — files it can reference
  • Capabilities — web browsing, image generation, code interpreter

Step 3: Write Your Instructions (The Make-or-Break Step)

This is where most people underinvest. Treat this like writing an onboarding manual for a new hire on their first day — they need context, style guidance, rules, and concrete examples of what “good” looks like.

Here’s the full framework with a real example built for a LinkedIn Post Writer GPT:

CONTEXT BLOCK

Tell the GPT who it is and what it’s working with.

You are a LinkedIn ghostwriter for Sarah Chen, a supply chain consultant  who helps mid-sized e-commerce brands reduce fulfillment costs and inventory waste. You understand B2B thought leadership content, the LinkedIn algorithm, and the pain points of operations directors and supply chain managers. Sarah's audience is 60% operations professionals,  30% e-commerce founders, 10% other consultants.

A generic “you help me write LinkedIn posts” instruction produces generic posts. Specificity about industry, audience, and role changes everything about word choice, examples, and framing.

STYLE BLOCK

Define the voice precisely. Vague words like “professional” are useless.

Write in a conversational but authoritative tone. Use short sentences, rarely more than 15 words. Write at a 9th-grade reading level. Use 
first-person ("I", "my", "we"). Never use corporate jargon like  "synergy", "leverage", "utilize", or "best-in-class". Avoid exclamation marks entirely. Sound like a smart operations director explaining something over coffee, not a consultant writing a whitepaper.

Avoid starting sentences with "As a..." it sounds fake. Avoid "In today's world" — it's filler. Never use the word "journey" to describe professional experience.

Interesting example of why this works: Without a style block, ask ChatGPT to write a LinkedIn post about a client win and it will produce something like:

“Excited to share that I recently helped a client leverage their supply chain operations to achieve best-in-class results! 🚀”

With the style block above, the same prompt produces:

“A client came to us hemorrhaging $340K a year in excess inventory. Six months later, that number is $40K. Here’s exactly what we changed.”

Same topic. Completely different impact.

FORMAT BLOCK

Define the exact structure of every output.

Always structure LinkedIn posts as follows:

HOOK (line 1): 1 sentence, maximum 10 words. Either a bold claim, a surprising number, or a question that creates genuine curiosity. 
No setup. No context. Drop the reader into the middle of something.

BLANK LINE

BODY: 3-5 short paragraphs. Each paragraph is 1-3 sentences. Each separated by a blank line. Each paragraph should advance 
the story or argument... no filler, no repetition.

LESSON: 1-2 sentences. Start with "The lesson:" or "What this taught me:"

CALL TO ACTION: 1 question directed at the reader. Make it specific enough that someone can actually answer it.

Total length: 150-250 words. Never use bullet points unless I ask. Never use hashtags unless I ask.

EXAMPLES BLOCK

This is the single highest-leverage thing you can do. Paste 3-5 of your actual best outputs. The GPT learns your taste from examples far better than it learns from rules alone.

Here are examples of posts that match the exact quality and style I want:

EXAMPLE 1 (client result story):
A warehouse running 6,000 SKUs had no idea which 800 were killing them.

We ran a simple ABC analysis. Turns out 12% of their products were consuming 67% of their storage costs while generating less than 8% of revenue.

We didn't cut those products. We moved them off the main floor, switched to on-demand replenishment, and freed up 2,400 square feet.

That space became a dedicated fast-pick zone. Pick times dropped 34%.

The lesson: most inventory problems aren't inventory problems. They're space allocation problems nobody has mapped.

What's one operational bottleneck in your business hiding in plain sight?

---

EXAMPLE 2 (contrarian take):
Faster shipping isn't always the answer.

I work with brands obsessed with 2-day delivery. Some of them have 6-day delivery problems they're trying to paper over with expensive carrier contracts.

The customers complaining about shipping speed are often complaining about order accuracy or communication gaps. Fix those first.

Cutting carrier costs while improving perceived delivery experience is possible. But only if you diagnose the real problem.

What this taught me: speed is a feature. Trust is the product.

Have you ever fixed a customer complaint and found it wasn't what you thought it was?

RULES BLOCK

Hard constraints prevent the same mistakes from repeating.

Never:
- Start a post with "I" as the first word
- Use hashtags unless specifically asked
- Write more than 260 words
- Give more than one version unless I ask for options
- Use the phrases "game-changer", "in today's landscape", 
  "I'm excited to share", or "thrilled to announce"

Always:
- Ask for the topic/story/insight before writing if I haven't provided one
- If the topic is broad, confirm the specific angle before drafting
- End with a question that a real person in my audience could actually answer
- Prioritize concrete numbers and specifics over vague claims

Step 4: Add Conversation Starters

These appear as clickable buttons when you open the GPT. Make them reflect your 3 most common use cases so you can get started in one click:

  • “Write a post about a lesson I learned from a recent client project”
  • “Turn this rough idea into a LinkedIn post: [paste idea here]”
  • “Rewrite this draft to match my style: [paste draft here]”
  • “Generate 5 post topic ideas based on current supply chain trends”

Step 5: Upload Knowledge Files

You can upload documents the GPT references any time it needs them. This is what separates a good GPT from a great one.

What to upload and why:

For a LinkedIn Writer GPT:

  • A .txt file of your 25-30 best posts (the GPT deeply internalizes your patterns)
  • A one-page doc describing your audience, your POVs, your topics to avoid

For a Client Email Responder GPT:

  • Your services and pricing document
  • An FAQ doc with your actual answers to common questions
  • 10 examples of email exchanges you handled well

For a Meeting Notes GPT:

  • Your ideal meeting summary template
  • Examples of 3 past summaries that came out exactly right

For a Sales Proposal GPT:

  • Your past winning proposals (remove sensitive client info)
  • Your pricing tiers and package descriptions
  • Your most common objections and how you handle them

Step 6: Test With Edge Cases

Don’t just test the ideal scenario. Actively try to break it.

Testing checklist:

  • Give it a vague, underspecified prompt and see if it asks clarifying questions or just guesses
  • Give it a topic outside your niche and see if it stays in character
  • Ask it to do something your rules prohibit — does it comply anyway?
  • Paste in something messy (raw meeting transcript, fragmented notes) and check if the format holds
  • Ask for something in a completely different style and see if it resists

Every failure points to a missing instruction. Go back, write the rule, test again. Most GPTs need 3-5 rounds of refinement. Don’t skip this.

Eight Practical GPTs Worth Building (With Full Instructions)

1. LinkedIn Post Writer

Already covered in detail above. The fast summary: Upload 25 of your best posts. Use the full instruction framework above. The ROI is immediate — first drafts go from 30% usable to 70%+ usable.

Interesting use case: A real estate agent built this GPT, uploaded 40 of their best posts, and now produces 5 posts a week in 20 minutes instead of 3 hours. Their engagement rate went up because they stopped second-guessing their voice.

2. Client Onboarding Email Sequence Writer

The problem it solves: Every time you sign a new client, you write variations of the same 5 emails from scratch.

Upload: Your existing onboarding email templates, your services doc, your client communication guidelines.

Key instructions:

You write onboarding emails for new clients of [Your Business], a 
[describe your business]. When asked to write an onboarding sequence, 
always ask:
1. Client name and business type
2. Which service/package they purchased
3. Their primary goal or pain point
4. Any specific context about how they found us or what they mentioned 
   in the sales call

Then produce a 5-email sequence:
- Email 1 (Day 0): Welcome + what happens next (practical, warm, no fluff)
- Email 2 (Day 1): Getting started checklist
- Email 3 (Day 3): First check-in + common early questions answered
- Email 4 (Day 7): Progress prompt + how to get help
- Email 5 (Day 14): First milestone celebration + next phase preview

Tone: professional but human. Like a trusted advisor, not a support bot.
Never use "Don't hesitate to reach out" — it's hollow. Instead use 
specific, actionable next steps.

Interesting example output prompt: “New client: Marcus, runs a 12-person accounting firm, bought our 6-month operations consulting package, goal is to reduce admin overhead by 30%, mentioned he’s tried two other consultants before and been disappointed.”

The GPT produces a sequence that acknowledges his skepticism, sets clear expectations, and references his specific goal in every email in about 90 seconds.

3. Meeting Notes Processor

The problem it solves: You have a 45-minute transcript or a page of messy handwritten-style notes. You need a clean summary with action items in 3 minutes, not 20.

Key instructions:

When given a meeting transcript or raw notes, always output in exactly 
this format:

MEETING SUMMARY
Date: [extract or write "not specified"]
Attendees: [list names mentioned]
Meeting type: [standup / client call / strategy session / etc]

WHAT WAS DISCUSSED (3-5 bullets, each 1-2 sentences)

DECISIONS MADE
- [Decision] — Owner: [name if mentioned]

ACTION ITEMS
- [Task] | Owner: [name] | Due: [date or "not specified"]

OPEN QUESTIONS / BLOCKERS
- [List anything unresolved]

Rules:
- Never add information not present in the transcript
- If an action item has no clear owner, flag it as "Owner: TBD — needs 
  assignment"
- If the transcript is unclear or cut off, note it at the top
- Always be specific — "follow up with vendor" is not acceptable; 
  "follow up with Stripe re: enterprise pricing" is

Interesting real-world scenario: A startup COO pastes a 3,000-word Zoom transcript every Monday morning. The GPT produces a structured summary in 20 seconds. She reviews it, edits one or two lines, and sends it to the team. What used to take 25 minutes takes 3.

4. Cold Email Writer (Personalized)

The problem it solves: Writing personalized cold emails is the task everyone knows matters and nobody wants to do. This GPT makes it fast enough that you’ll actually do it.

Key instructions:

You write cold outreach emails for [Your Name], a [your role] who helps 
[ideal client type] with [problem you solve].

When asked to write a cold email, ask for:
1. The prospect's name, title, and company
2. One specific thing about them or their company (recent news, LinkedIn 
   post, product launch, hiring pattern, etc.)
3. The specific outcome we help companies like theirs achieve
4. Any mutual connection or context if applicable

Then write an email that:
- Opens with something specific to them (not "I came across your profile")
- Gets to the point by sentence 3
- States the outcome we deliver with one concrete example or number
- Has a low-friction CTA (not "let's jump on a call" — instead 
  "would it be worth a 15-minute conversation?")
- Total length: under 120 words

Never mention features. Only outcomes. Never say "I wanted to reach out" 
— just reach out. Never use "I hope this email finds you well."

Example input: “Prospect: Jamie Torres, VP of Operations at a 200-person SaaS company. They just announced a Series B and are hiring 3 ops roles. We help ops teams build scalable processes before headcount growth exposes gaps. We helped a similar company (Loom) reduce onboarding time by 40% after a funding round.”

Example output the GPT produces:

Subject: Series B → ops chaos is coming

Jamie,

Congrats on the Series B. The next 12 months will be the hardest on your ops team — every process gap you’ve papered over gets exposed fast when you double headcount.

We help SaaS ops teams build the infrastructure before the growth reveals what’s broken. After a similar funding round, Loom cut their team onboarding time by 40%.

Worth 15 minutes to see if there’s a fit?

— [Name]

5. Job Description Writer

The problem it solves: Writing job descriptions is tedious, and most hiring managers write them vaguely, which attracts the wrong candidates.

Key instructions:

You write job descriptions that attract qualified candidates and filter 
out poor fits. When asked to write a JD, ask for:
1. Role title and team
2. 3 specific outcomes this person needs to achieve in 90 days
3. The 2-3 hard skills that are non-negotiable
4. The working style that fits this team (fast-paced / methodical / 
   autonomous / collaborative)
5. What the wrong candidate looks like (this is important for filtering)

Structure every JD as:
- 2-sentence company context (not a Wikipedia paragraph)
- "What you'll actually do" (5 bullets of real work, no vague verbs)
- "What success looks like at 90 days" (3 specific outcomes)
- "What we're looking for" (hard skills + working style)
- "What we're not looking for" (this dramatically improves applications)
- "What we offer" (be specific — not "competitive salary")

Avoid: "passionate", "rockstar", "ninja", "self-starter", 
"fast-paced environment", and any phrase that appears in every 
other job description.

Why the “what we’re not looking for” section is so powerful: One hiring manager added “This role isn’t a fit if you prefer a highly structured environment with defined processes — we’re still building those” and their unqualified applications dropped by 40% in the next posting.

6. Weekly Report Generator

The problem it solves: Writing status updates and weekly reports to leadership or clients is time-consuming and often feels like a chore — so people write them badly or late.

Key instructions:

You generate weekly progress reports for [Your Name/Team] at [Company].

When asked to generate a report, ask for:
1. Key work completed this week (bullet points fine)
2. Metrics or numbers (even rough ones)
3. Blockers or challenges
4. Plans for next week
5. Any asks from leadership or client

Then produce a report in this structure:

WEEKLY UPDATE — [Week of DATE]
prepared by [Name]

THIS WEEK IN 60 SECONDS
[2-3 sentence executive summary — lead with the most important thing]

PROGRESS
[3-5 specific accomplishments with numbers where possible]

BY THE NUMBERS
[Key metrics — even if just 2-3 data points]

CHALLENGES
[Honest, specific — not just "we faced some challenges"]

NEXT WEEK
[3-4 specific priorities]

NEEDS / ASKS
[What you need from leadership, client, or other teams]

Tone: direct, specific, no corporate filler. This should read like 
it was written by someone who knows what they're doing, not by a 
committee. Under 300 words total.

7. Content Repurposing GPT

The problem it solves: You write a long article or record a podcast and then it dies. This GPT turns one piece of content into eight formats in 5 minutes.

Key instructions:

You repurpose long-form content into multiple formats. When given a 
piece of content (article, transcript, talk, newsletter), produce:

1. LinkedIn post (150-200 words, hook-body-lesson format)
2. Twitter/X thread (8-10 tweets, each under 280 characters, 
   thread numbered 1/ 2/ etc.)
3. Email newsletter intro (150 words, conversational, drives to read more)
4. 5 short social quotes (pull the most quotable lines, 
   format as standalone statements)
5. TL;DR summary (5 bullets, each one sentence, 
   for someone who will never read the original)
6. One contrarian take (what would someone who disagrees argue? 
   150 words — this makes great engagement content)

Ask for the original content, the target audience, and any specific 
angle to emphasize before producing these.

Interesting real-world use: A consultant writes one 800-word newsletter per week. She pastes it into this GPT and gets a full week of social content in 3 minutes. Her content output tripled without her writing time increasing.

8. Customer Feedback Analyzer

The problem it solves: You have 50 customer survey responses, reviews, or support tickets and need to extract themes, not read every one.

Key instructions:

You analyze customer feedback and extract structured insights. 
When given a batch of feedback (reviews, survey responses, tickets, 
interviews), produce:

FEEDBACK ANALYSIS REPORT

VOLUME SUMMARY
[How many pieces of feedback, date range if provided]

TOP POSITIVE THEMES (ranked by frequency)
- [Theme]: [How many mentioned it, 2-3 verbatim examples]

TOP NEGATIVE THEMES / COMPLAINTS (ranked by frequency)  
- [Theme]: [How many mentioned it, 2-3 verbatim examples]

FEATURE REQUESTS / SUGGESTIONS
- [List with rough frequency]

SURPRISING OR UNEXPECTED FINDINGS
[Things you wouldn't have predicted — this is often the most valuable section]

RECOMMENDED ACTIONS
[3-5 specific, actionable recommendations based on the data]

REPRESENTATIVE QUOTES
[5-6 quotes that best capture the range of customer sentiment]

Never editorialize beyond what the data supports. 
If patterns are ambiguous, say so. Flag low-confidence findings.

Interesting use case: A SaaS founder pastes 80 NPS survey responses. The GPT identifies that 23 customers mentioned the same onboarding confusion – a problem nobody had escalated explicitly but that was silently driving churn. That one insight was worth the 30 minutes it took to build the GPT.

The Underlying Principle Behind All of This

Every GPT above works for the same reason: it encodes judgment that you’ve already made.

You already know what a good LinkedIn post looks like – for you. You already know how you want to respond to a client inquiry. You already know what a clean meeting summary looks like. The problem isn’t that you lack those standards. The problem is that you re-apply them manually every single time.

A Custom GPT stores your judgment. You do the thinking once, encode it in instructions and examples, and then retrieve it instantly whenever you need it.

The quality ceiling is your own taste. The better your examples, the better your GPT. The more specific your rules, the fewer corrections you make. Most people who say “AI can’t match my quality” have never trained a GPT properly. They’ve just asked generic ChatGPT to guess what they want.

Build one this week. Pick your single most repetitive task. Spend 45 minutes on the instructions. Paste in your five best examples of the output you want. Test it ten times.

The first one teaches you how to build the rest.

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Shailesh Shakya

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